Workflow
AI answer with clean handoff
Answer a routine question with AI and hand off to a human with full context when it is needed.
Integration
Intercom Automation for Faster, Smarter Conversations
Intercom is where conversations happen, and automation decides what happens next. We build AI answers, routing, and lead qualification so the right message gets the right response.
Conversations routedto the right team or bot
Routine answeredwith AI grounded in your docs
Leads qualifiedand passed to sales
What we automate
The workflows we build for you.
Workflow
Intent-based routing
Route conversations by intent, plan, or account so nothing lands in the wrong queue.
Workflow
Inbound lead to sales
Qualify a chat lead and pass it to sales with context, updating the CRM automatically.
How we work
From first workflow to live system.
Every build follows the same disciplined path, so you always know what happens next and where things stand.
- 01
Map the workflow
We find where work enters, what breaks, and which systems have to stay in sync.
- 02
Build the automation
We implement the logic, AI, approvals, and integrations that remove the manual steps.
- 03
Launch with control
We test the edge cases, document the flow, and hand off a system your team can trust.
Keep exploring
Pages that pair with Intercom Automation.
FAQ
Good to know.
What can Intercom automation do?
It answers routine questions with AI grounded in your docs, routes conversations by intent or account, qualifies inbound leads for sales, and keeps Intercom synced with your CRM.
Can Intercom automation qualify leads?
Yes. We qualify inbound chat conversations, pass hot leads to sales with context, and update your CRM automatically.
Next step
Tell us the workflow slowing your team down.
Share your stack and the bottleneck. We'll map the first automation worth building and how it rolls out.